Privacy Policy
Last updated: November 11, 2026
This policy explains what personal information The Unlock, a brand of Resource Innovative LLC ("we", "us"), collects and how we use it. Our address is 10770 Columbia Pike, Suite 300 #1033, Silver Spring, MD 20901, USA. Contact: [email protected].
What we collect
- Email list. When you use a signup form, we collect your email address (and a first name if the form asks for one). The form and the list are run by Kit (kit.com), our email service provider. Kit also records basic activity such as whether an email was opened or a link was clicked, and the time and IP address of signup.
- Purchases. If you buy a guide, checkout is handled by Payhip, and payment by PayPal or the other methods Payhip offers. We receive your name, email address, what you bought and the order details. We do not see or store your full card or PayPal login details.
- Website visits. This site is hosted on Cloudflare. Cloudflare and its analytics tools process technical data such as IP address, browser type, pages visited and referring site, to deliver the site, keep it secure and count visits in aggregate.
- Messages to us. If you email us, we keep your message and our reply so we can help you.
- Social platforms. We post on social platforms. Those platforms collect their own data under their own policies. If you message or comment on our accounts, we can see what you send us.
How we use it
- To send you the free sheet you asked for, our welcome emails and our weekly email.
- To deliver and support the guides you buy, handle refunds and keep sales records.
- To understand which content works and to keep the site working and secure.
- To meet legal, tax and accounting duties.
Who we share it with
We do not sell your personal information. We share it only with the service providers that help us run The Unlock: Kit (email), Cloudflare (hosting, email routing and analytics), Payhip and PayPal (checkout and payments), and professional advisers where needed. We may also disclose information if the law requires it. These providers process data under their own terms and privacy policies.
Cookies and tracking
We do not run advertising trackers on this site. Our providers, such as Kit, Payhip and PayPal, may set their own cookies on their own pages. Email messages may include link tracking so we can see which links are clicked.
Unsubscribing and deleting your data
- Every email we send has an unsubscribe link. Click it and you will stop receiving our emails. We honor unsubscribes promptly.
- To ask us to delete your data, or to see or correct what we hold about you, email [email protected]. We will reply within a reasonable time. We may need to keep some purchase records where the law requires it.
How long we keep it
We keep email list data until you unsubscribe or ask us to delete it. We keep purchase and tax records for as long as the law and our accounting needs require. Other messages are kept for as long as they are useful for support.
Your rights (US residents)
Depending on where you live in the United States, you may have rights to know what personal information we hold, to ask for a copy, to correct it, to delete it, and to opt out of the sale or sharing of personal information. We do not sell personal information. To use any of these rights, email us at the address above. We will not treat you differently for doing so.
Children
The Unlock is not aimed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, email us and we will delete it.
Security
We use reputable providers and limit who can access your information. No system is perfectly secure, so we cannot guarantee absolute security.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
The Unlock, a brand of Resource Innovative LLC, 10770 Columbia Pike, Suite 300 #1033, Silver Spring, MD 20901, USA. Email: [email protected].